We provide a variety of bundled packages and individual services to meet the needs of every budget and experience level.
The “Lite” package is best for those who require minimal support: either experienced aquarists returning to the hobby or those who intend to do a lot of their own research. This package is valid for 3 months from purchase date and contains the following:
Customized budget with list of supplies and flora/fauna for your setup
3 hours of one-on-one video support (30 or 60 minute slots)
The “Standard” package is best for beginner or intermediate aquarists, who are comfortable with some independent research and fact-finding. This package is valid for 4 months from purchase date and contains the following:
Customized budget with list of supplies and flora/fauna for your setup
6 hours of live video support (bookable in 30-min slots)
Unlimited e-mail troubleshooting (24h response time)
The “Deluxe” package is for anyone who wants support at every step of the way. This package is valid for 6 months from purchase date and contains the following:
Customized budget with list of supplies and flora/fauna for your setup
10 hours of live video support (30 or 60 minute slots)
Unlimited e-mail troubleshooting (24h response time)
On-demand phone call/text support (2h response time)
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Please complete the inquiry form to initiate a detailed discussion regarding your specific needs, and we will reach out to schedule a time to connect.
