The “Lite” package is best for those who require minimal support: either experienced aquarists returning to the hobby or those who intend to do a lot of their own research. This package is valid for 3 months from purchase date and contains the following:

• Customized budget with list of supplies and flora/fauna for your setup

• 3 hours of one-on-one video support (30 or 60 minute slots)

The “Standard” package is best for beginner or intermediate aquarists, who are comfortable with some independent research and fact-finding. This package is valid for 4 months from purchase date and contains the following:

• Customized budget with list of supplies and flora/fauna for your setup

• 6 hours of live video support (bookable in 30-min slots)

• Unlimited e-mail troubleshooting (24h response time)

The “Deluxe” package is for anyone who wants support at every step of the way. This package is valid for 6 months from purchase date and contains the following:

• Customized budget with list of supplies and flora/fauna for your setup

• 10 hours of live video support (30 or 60 minute slots)

• Unlimited e-mail troubleshooting (24h response time)

• On-demand phone call/text support (2h response time)

Following your free introductory consultation, we prepare and share with you a detailed budget in spreadsheet format, which contains the full list of products you will need to realize your vision and suggestions for where to purchase each.

Join a 30-minute 1:1 video call if you need targeted support or have a few questions about specific issues (e.g., algae, fish loss etc.)

Join a 1-hour 1:1 video call if you need targeted support or have multiple, detailed questions about specific issues (e.g., getting started with CO2, breeding etc.)

We visit your home or place of business for an on-site diagnostic to determine drivers of existing tank’s issues. Will bring all necessary supplies to conduct diagnostic tests. We are currently able to offer this service exclusively to clients accessible by public transit in the tri-state area: NY, NJ, CT.

Estimated duration: 1.5-2 hours

We come to your home or place of business with all necessary supplies to assist with the setup of a new aquarium or the restoration of an existing tank, including descaling, resealing, cleaning, re-scaping etc. We are currently able to offer this service exclusively to clients accessible by public transit in the tri-state area: NY, NJ, CT.

Estimated duration: (3-4 hours)

We come to your home or place of business with all necessary supplies to assist with the setup of a new aquarium or the restoration of an existing tank, including descaling, resealing, cleaning, re-scaping etc. We are currently able to offer this service exclusively to clients accessible by public transit in the tri-state area: NY, NJ, CT.

Estimated duration: 7-8 hours (1h lunch)